Join our Team

• Greet clients in a professional manner
• Shipping and receiving duties to confirm orders according to Bright standards
• Quality control- count and inspect items for accuracy and damages to report to department leads
• Shipping and receiving duties that include verification of counts, sorting, and stock inventory to proper location
• Stacking inventory items on pallet and moving them to different locations
• Maintain a safe, clean, and an organized work area to Bright standards
• Complete checklists, and opening / closing procedures

Physical Demands and Abilities:

• Open availability to work a flexible schedule including weekends and over time as needed.
• Bilingual skills preferred to communicate effectively with our clients and team members
• Ability to learn computer processing systems
• Must be able to lift up to 50 lbs. with or without reasonable accommodation
• Stand/walk for up to 8-10 hours, and be able to frequently push, pull, squat, bend, and reach
• Operate carts, dollies, and other moving equipment to move large quantities of inventory
• Pulling and pushing a pallet jack up to 100 lbs.
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 About You:

•  Exceptional customer service, active listening, verbal and written communication skills.
• Comfortable using business email system, such as Microsoft Outlook.
• Highly organized, detail oriented, with excellent time management skills with the ability to prioritize and multitask simultaneously.
• Ability to adapt to change in a fast-paced environment.
• Build and foster relationships through open and flowing dialogue with peers.
• Independently motivated, while being a team player willing to "jump in and roll up his/her sleeves" to help others.
• Administrative and call center experience (desirable).
• Event planning related experience (desirable).

Your Contributions to the Bright Team:

• Communicate effectively with a diverse team of personalities and communication styles.
• Develop strong relationships with clients to evaluate client needs to determine and suggest appropriate rental needs for their events.
• Knowing our product inside out to answer client questions and demonstrate a persuasive "selling" communication style.
• Provide outstanding customer service as a member of the Bright call center but not limited to conducting showroom design appointments, and processing payments.
• Follow company procedures accurately and with urgency while working on multiple projects at any given time.
• Work with several teams including sales, inventory and operations teams to provide all necessary information for successful execution of the events.
• Input required rental items into the rental management system ensuring all necessary logistics details are accurate and handled with a sense of urgency to meet deadlines.

Reports To:
The Event Consultant reports to the Office Team Lead / Event Consultant Team Lead

Why the Associate Event Consultant is important to Bright:

As an Associate Event Consultant, you will support the Event Consultant team and provide administrative support to the Bright Team. Using our rental management system and internal communication, you will support the Event Consultant team with entering pertinent details with our operations team so the events are delivered and installed correctly. Additionally, the Associate Event Consultant will provide administrative support to ensure efficient operation of the office through assigned projects and assignments.

About You:

• Customer service, active listening, verbal and written communication skills.
• Comfortable using business email system, such as Microsoft Outlook.
• Organized, detail-oriented, with time management skills with ability to prioritize and multitask simultaneously.
• Ability to adapt to change in a fast-paced environment and open to learning.
• Build and foster relationships through open and flowing dialogue with peers.
• Independently motivated, while being a team player willing to "jump in and roll up his/her sleeves" to help others.
• Administrative and call center experience (desirable).

Your Contributions to the Bright Team:

• Communicate effectively with a diverse team of personalities and communication styles.
• Provide outstanding customer service as a member of the Bright call center but not limited to greeting guests, help in set up of the showroom design appointments.
• Support Event Consultants by helping to input rental items into the rental management system.
• Assist on multiple projects at any given time assigned by leadership team members including but not limited research, organizing office events (e.g. breakfasts, lunches, meetings) and showroom open house events.
• Restock and order office supplies as needed and maintain supply room organized.
• Maintain showroom to Bright standards including showroom supply area/room.

Reports To: 
The Associate Event Consultant reports to the Office Team Lead

About You:

• Maintain a valid driver's license with a driving record that meets company/insurance standards
• Extremely task-oriented, accurate, efficient
• Comfortable working with diverse personalities in a team and able to lead a team
• Strong time management and customer service skills
• Adhere to assigned routes, schedules, safety procedures
• Ability to walk, drive, and lift and carry heavy items for extended periods

Your Contributions to the Bright Team:

• Read and comprehend company orders and invoices to complete client deliveries and pick-ups.
• Ability to safely operate a 24-foot box truck with lift gate.
• Load, unload, transport, and deliver items to clients, businesses or venues in a safe, timely manner.
• Use provided diagrams and drawings to properly install and layout event equipment.
• Lead crew members proficiently with a helpful teaching style.
• Work closely with the client on site to ensure high level of customer service and satisfaction.
• Adhere to assigned routes and following timed schedules.
• Abide by all transportation laws and maintain a safe driving record.

Physical Demands and Requirements:

• Valid state driver’s license
• Must have clean driving record
• Experience driving a 24’ truck (preferred)
• Bilingual skills preferred to communicate effectively with our clients and team members
• Ability to sit and drive for extensive hours at a time
• Clean background
• Submit to drug test
• Open availability to work a flexible schedule including weekends and over time as needed.
• Regularly required to use hands to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, climb or crawl.
• Must adapt to different weather conditions and noise level that may be from moderate to heavy.
• Regularly lift and/or move objects 50-100 lbs.
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.
  

Reports To:
The Driver / Installer reports to the Dispatch Manager / Operations Manager

About You:

• Exceptional customer service, active listening, verbal and written communication skills.
• Passion for inspiring, motivating, teaching and mentoring team members
• Advance use of business email system, such as Microsoft Outlook.
• Highly organized, detail-oriented, with excellent time management skills with ability to prioritize and multitask simultaneously.
• Ability to adapt and support change in a fast-paced environment.
• Build and foster relationships through open and flowing dialogue with peers and leaders.
• Independently motivated, while being a team player willing to "jump in and roll up his/her sleeves" to help others and lead by example.
• Administrative, call center, lead capacity experience (desired)
• Event planning related experience (desirable).

Your Contributions to the Bright Team:

• Communicate effectively with a diverse team of personalities and communication styles.
• Develop strong relationships with clients to evaluate client needs to determine and suggest appropriate renal needs for their events.
• Knowing our product inside out and processes to provide continous training to Event Consultants to demonstrate a persuasive "selling" communication style with our clients.
• Work with Event Consultants daily to identify training opportunities, assessment of workload, and address inquiries.
• Establish and maintain strong relationships with Event Consultants to provide a supportive and collaborative environment.
• Provide outstanding customer service as a member of the Bright call center but not limited to conducting showroom design appointments, and processing payment.
• Follow company procedures accurately and with urgency while supporting other Event Consultants.
• Review and distribute sales inquiries to the Event Consultant team and follow up to ensure client's needs are met.
• Oversee daily task lists of Event Consultants are complete.
• Work with several teams including sales, inventory and operations teams to provie all the necessary information for successful execution of the events.
• Input required rental items into the rental management system ensuring all necessary logistics details are accurate and handled with a sense of urgency to meet deadlines.
• Maintain a collaborative relationship with the Office Team Lead to support Event Consultant Team.

Reports To:
The Event Consultant Team Lead reports to the Office Team Lead

About You:

• Proficient in event market knowledge including vendors, planners, caterers, production companies
• Highly organized with excellent time management skills
• Excellent project management skills with attention to detail while managing several projects simultaneously
• Highly competent in building relationships and rapport with clients and team members
• Ability to handle pressure, multi-task and work with tight schedules/deadlines
• Proficient in sales, negotiations, and interpersonal skills
• Action-oriented to quick decision making in response to changing conditions 
• Innovative and creative problem-solving skills 
• Team player willing to "jump in and roll up his/her sleeves" to help others.
• Open availability including early mornings, late nights, and weekends;open to having a constant changing schedule to meet the needs of clients and ensure flawless execution of events.

• Acquire and develop strong relationships with clients to evaluate client needs to determine and suggest appropriate rental needs for their events.
• Product expert to guide and upsell to client rental needs by demonstrating persuasive "selling" communication style.
• Communicate effectively with a deverse team of personalities and communication styles.
• Conduct meetings, site visits, showroom appointments to gather and provide details of event to input in our rental management system wit the support of the Event Consultant Team.
• Follow company procedures accurately and with urgency while working on multiple events at any given time.
• Work with several teams including sales, business development, inventory and operations teams to provide all necessary information for successful execution of the events.

Reports To:
The Event Director reports to the Director of Sales / General Manager

About You:

•  Demonstrate strong and effective management and leadership skills
• Able to problem-solve and provide effect resolution in a timely manner
• Computer skills with familiarity with Microsoft Outlook
• Experience in supervising staff, act as a mentor, and as a leader
• Strong customer service skills and professionalism
• Highly organized, detail and solution driven
• Adaptable to fast pace environment and balance several events at any given time
• Able to coordinate field activities daily, short term, and long-term production objectives
• Event management related operations experience (preferred).

Your Contributions to the Bright Team:

• Manage production meetings in conjunction with sales team, dispatch management, onsite Field Operations crews, vendors and clients to gather and communicate information and to assist producing the desired results.
• Foster a culture of safety through ongoing development and implementation of the Bright Safety Plan and reinforce this by setting examples and expectations.
• Ensure that all team members are utilizing required PPE relative to specific job functions they are performing and are working safely supporting company safety modules.
• Lead by example and help train team members with deadline/ time management, proper equipment handling, and installation/pick-up functions.
• Ensure all team members adhere to our Bright policies and standards to represent the Bright brand in a professional manner at all times.
• Assist with daily fleet management related costs including vehicles’ repair, maintenance, fuel consumption, maintain documentation and driver manuals.
• Help maintain crew model standards and develop labor schedule to reach monthly goals.
• Conduct on pre-event on site visits to ensure all logistics are accounted for and communicated with the team.
• Provide Dispatch support when necessary to ensure efficient routes that meet or exceed company and client expectations.
• Responsible for ensuring quality control of product and processes within Field Ops department by ensuring the highest quality levels of inventory and installation quality to guarantee client satisfaction.

Physical Demands and Requirements:

• Maintain a valid driver’s license with a driving record that meets company/insurance standards
• Bilingual skills preferred to communicate with our clients and team members
• Ability to sit and drive for extensive hours at a time
• Clean background
• Submit to drug test
• Open availability to work a flexible schedule including weekends and over time as needed.
• Regularly required to use hands to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, climb or crawl.
• Must adapt to different weather conditions and noise level that may be from moderate to heavy.
• Regularly lift and/or move objects 50-100 lbs.
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.

Reports To: 
This position reports directly to the Field Operations Manager/Operations Manager.

• Reads load sheet or bill of lading to determine items to be moved, gathered, or distributed.
• Assembles customer orders from stock and places orders by hand on pallets or truck bays;
• Drives forklift to convey product and items from receiving or loading areas to storage or to other designated areas; completes forklift inspection.
• Load outgoing and unload incoming trucks; Sorts and places products by hand on racks, shelves, or designated area according to predetermined sequence such as size, brand, style, color, stop sequence or product code.
• Sorts and stores assets in designated areas.
• Counts palletized product for delivery to ensure conformance to company standards.
• Wraps pallet with shrink wrap and marks materials with identifying information.
• Records amounts of product received or distributed.
• Drives vehicle onsite to enable loading of product for shipment.
• Maintains asset records.

Physical demands and abilities

• Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear
• Regularly lift and/or move objects 50-100lbs occasionally lift and/or move objects that weigh more than 100 lbs.
• Frequently required to stand, walk, stoop, kneel, crouch or crawl
• Occasionally required to sit and climb or balance
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.
• May use forklift or other machinery.
• Follows all safety regulations including Company standards and or not limited to all OSHA regulations.

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

• Installation of large and small event tents along with event furnishings (i.e. tables, chairs, staging, floors, and several Bright Assests)
• Installation of Bright Assests in both indoor and outdoor events
• Comply with all company policies while performing daily functions of this position
• Communicate with customers and Team Members in a professional manner.
• Deliver and Pick Up items while insuring that everything is accounted for.
• Perform basic warehouse duties while not on deliveries.
• Load/Unload orders 

• Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear
• Regularly lift and/or move objects 50-100lbs occasionally lift and/or move objects that weigh more than 100 lbs.
• Frequently required to stand, walk, stoop, kneel, crouch or crawl
• Occasionally required to sit and climb or balance
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Receives linens, opens bags for count and sorts linens based on size and colors.
• Assists in Dish department with washing Flatware, placing them in bins and help with putting them in bags. 
• Occasionally will help in other areas as needed but not limited to placing caps on Chameleon chair cushions, clean and stack chairs, clean kitchen equipment, mopping tents, cleaning polyfolds and resins. 
• Opening and cleaning umbrellas.
• Stacking inventory items on pallet and moving them to different locations.
• Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; Sweep, dust and mop. Organize warehouse and work area for orderliness at all times
• Wear the proper safety equipment
• Other duties as required

Physical demands and abilities

• Regularly required to use hands to handle, feel and reach with hands and arms
• Regularly lift and/or move objects 5-15lbs.
• Pulling and pushing a pallet jack with up to 100lbs.
• Frequently required to stand, walk, stoop, kneel, crouch or crawl
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.

Job Description

• Read and interpret project plans, blueprints and other written instructions and diagrams to perform task at hand.
• Perform MIG, TIG and other types of weld based on project needs.
• Coordinate with labor crew for efficient installations.
• Conserve resources whenever possible to ensure budgetary integrity and client satisfaction.
• De-bur and grind metal as necessary to achieve proper surface texture.
• Complete projects in a timely manner or discuss delays as they arise.

Experience:

• High school diploma/GED preferred
• 5+ years' experience operating as a commercial welder
• Current and valid certification a plus
• Experience working with power tools
• Knowledge of welding best practices and safety procedures