Join our Team

 About You:

•  Exceptional customer service, active listening, verbal and written communication skills.
• Comfortable using business email system, such as Microsoft Outlook.
• Highly organized, detail oriented, with excellent time management skills with the ability to prioritize and multitask simultaneously.
• Ability to adapt to change in a fast-paced environment.
• Build and foster relationships through open and flowing dialogue with peers.
• Independently motivated, while being a team player willing to "jump in and roll up his/her sleeves" to help others.
• Administrative and call center experience (desirable).
• Event planning related experience (desirable).

Your Contributions to the Bright Team:

• Communicate effectively with a diverse team of personalities and communication styles.
• Develop strong relationships with clients to evaluate client needs to determine and suggest appropriate rental needs for their events.
• Knowing our product inside out to answer client questions and demonstrate a persuasive "selling" communication style.
• Provide outstanding customer service as a member of the Bright call center but not limited to conducting showroom design appointments, and processing payments.
• Follow company procedures accurately and with urgency while working on multiple projects at any given time.
• Work with several teams including sales, inventory and operations teams to provide all necessary information for successful execution of the events.
• Input required rental items into the rental management system ensuring all necessary logistics details are accurate and handled with a sense of urgency to meet deadlines.

Reports To:
The Event Consultant reports to the Office Team Lead / Event Consultant Team Lead

About You:

•  Warehouse, logistics or similar experience
•  Able to multitask several tasks simultaneously and ensures projects are completed to meet deadlines.
•  Familiarity with warehouse practices, methods and safety compliance
•  Ability to lift heavy objects
•  Self-motivated, willing to take initiative to complete the task, while being a team player willing to “jump in and roll up his/her sleeves” to help others.
•  Thrives in a fast pace environment while staying organized and having attention to detail.
•  Ability to drive a forklift and operate pallet jacks preferred
•  Enjoys working as part of team and collaborative work environment

Your Contributions to the Bright Team:

• Assembles customer orders from stock and places orders by hand on pallets or truck bay
• Drives forklift to move product and items from receiving or loading areas to storage or to other designated areas; complete forklift inspection.
• Load outgoing and unload incoming trucks using E-track straps to secure equipment
• Learn how to distribute weight in trucks in a safe manner and avoid overweight truck loads
• Sorts and store assets by hand on racks, shelves, or designated area according to department, size, style, color
• Ensures palletized product is accurately accounted for delivery
• Wraps pallet with shrink wrap and marks materials with identifying information
• Records amounts of product received or distributed
  
• Drives vehicle onsite to enable loading of product for shipment.
• Other duties assigned but not limited to cross-training in other department for additional support as needed

Physical Demands and Abilities:

• PM Availability to work a flexible schedule in evenings including weekends and over time as needed.
• Stand/walk for up to 8 hours or more, and be able to frequently push, pull, squat, bend, and reach
• Regularly required to use hands to handle or feel, reach, stoop, kneel, crouch, climb or crawl.
• Valid state driver’s license
• May use forklift or other machinery/equipment.
• Regularly lift and/or move objects 50-100 lbs.
• Operate carts, dollies, and other moving equipment to move large quantities of inventory
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth
  perception and ability to adjust and focus.
• Follows all safety and company policies
• Submit to background check and drug test

Reports To:
The PM Loader reports to the Loader Lead/ Warehouse Supervisor/ Warehouse Manager/ Operations Manager.

About You:

• Prior dispatching experience is a plus
• Able to work in a fast-paced environment
• Problem solving and multi-tasking skills
• Excellent multitasker who thrives under pressure to perform with accuracy and efficiency
• Strong working knowledge of GPS software applications
• Comfortable working with diverse personalities
• Strong time management and customer service skills
• Verbal and written communication skills
• Familiar with Microsoft Office

Your Contributions to the Bright Team:

•  Plan, organize, or manage the work of drivers and operations team to ensure the work is accomplished in a manner consistent with company and safety requirements.
•  Provides timely responses and answers to emails/calls/requests.
•  Clearly communicate directly with clients in time sensitive situations.
•  Knowledgeable in explaining the proper use of equipment to team members and clients.
•  Builds professional relationships with drivers
•  Work closely with drivers and crew to communicate urgent requests
•  Resolve delivery issues with drivers and clients
•  Multi-tasking last minute requests with established routes for the day
•  Team player who leads by example with energy, commitment, and dependability.

Physical Demands and Abilities:

• Open availability to meet the demands of the business including weekends and over time if needed.
• Maintain a valid driver’s license with a driving record that meets company/insurance standards
• Bilingual skills preferred to communicate with our clients and team members
• Ability to learn multiple GPS and Routing Software
• Clean background
• Submit to drug test
• Frequent sitting, standing and walking.
• Frequently subject to repetitive motion such as typing, data entry and vision to monitor.

Reports To:
The Dispatcher reports to the Dispatch Supervisor / Manager.

About You:

• Maintain a valid driver's license with a driving record that meets company/insurance standards
• Extremely task-oriented, accurate, efficient
• Comfortable working with diverse personalities in a team and able to lead a team
• Strong time management and customer service skills
• Adhere to assigned routes, schedules, safety procedures
• Ability to walk, drive, and lift and carry heavy items for extended periods

Your Contributions to the Bright Team:

• Read and comprehend company orders and invoices to complete client deliveries and pick-ups.
• Ability to safely operate a 24-foot box truck with lift gate.
• Load, unload, transport, and deliver items to clients, businesses or venues in a safe, timely manner.
• Use provided diagrams and drawings to properly install and layout event equipment.
• Lead crew members proficiently with a helpful teaching style.
• Work closely with the client on site to ensure high level of customer service and satisfaction.
• Adhere to assigned routes and following timed schedules.
• Abide by all transportation laws and maintain a safe driving record.

Physical Demands and Requirements:

• Valid state driver’s license
• Must have clean driving record
• Experience driving a 24’ truck (preferred)
• Bilingual skills preferred to communicate effectively with our clients and team members
• Ability to sit and drive for extensive hours at a time
• Clean background
• Submit to drug test
• Open availability to work a flexible schedule including weekends and over time as needed.
• Regularly required to use hands to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, climb or crawl.
• Must adapt to different weather conditions and noise level that may be from moderate to heavy.
• Regularly lift and/or move objects 50-100 lbs.
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.
  

Reports To:
The Driver / Installer reports to the Dispatch Manager / Operations Manager

• Warehouse, logistics or similar experience preferred
• Familiarity with warehouse practices, methods and safety compliance
• Ability to lift heavy objects
• Forklift driving a plus
• Self-motivated, willing to take initiative to complete the task, while being a team player willing to "jump in and roll up his/her sleeves" to help others.
• Thrives in a fast pace environment while staying organized and having attention to detail.

•  Support departments as needed but not limited to chairs, dish, laundry, tenting, kitchen
• Stacking, cleaning, organizing inventory items on pallet and moving them to different locations
  
•  Pull and stage inventory from warehouse for outgoing orders
  
•  Ensure the warehouse area is cleaned, organized, and that all safety procedures are being followed at all times by yourself and your team members.
  
•  Promotes clean area by complying with procedures, rules, and regulations
  
•  Verification of counts, sorting, and stock inventory in the proper location

•  Open availability to work a flexible schedule including weekends and over time as needed.
  
•  Must be able to lift up-to 50lbs with or without reasonable accommodation
  
•  Stand/walk for up to 8-10 hours, and be able to frequently push, pull, squat, bend, and reach
  
•  Use of hand tools, bending, stooping, lifting, climbing stairs, carrying, walking and/or reaching on a frequent basis.
  
•  Operate carts, dollies, and other moving equipment to move large quantities of inventory
  
•  Pulling and pushing a pallet jack up to 100lbs
  
•  Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.

•  Two (2) years applicable work experience in materials management, warehousing, or cycle count & inventory control required
  
•  Eagerness to learn and develop
  
•  Strong communication skills including verbal and written
  
•  Strong analytical, organization and problem-solving skills
  
•  Advanced personal computer skills
  
•  Excellent written and verbal communication skills
  
•  Desire to help craft, develop and understand processes
  
•  Forklift and order picker experience preferred
  
•  Strong product and receiving, preparing and picking process knowledge required
  
•  Familiarity with information and material flow from warehouse to customers and back into warehouse
  
•  Attention to detail and high level of accuracy
  
•  Ability to work in cross functional teams

• Conduct daily, weekly and monthly inventory counts per program guidelines
  
•  Research, document, and resolve inventory discrepancies using all available resources
  
• Track and report all sub-standard and non-standard inventory to leadership and department team members
  
•  Provide feedback to leadership about department process gaps and make recommendations for improvement
  
•  Work with key personnel to effectively implement process improvements to optimize department and item level accuracy
  
•  Audit processes to ensure compliance with company policies/procedures and continual process improvement
  
•  Conduct transfer audits on inbound and outbound orders
  
•  Accurately input inventory control data to ensure inventory integrity
  
•  Operate forklift to count and verify researchable inventory
  
•  Closely collaborate with Missing & Damage Coordinators to improve and align processes
  
•  Perform other duties as assigned by Supply Chain leadership

•  Ability to operate with broad variety of people of various levels within the organization
  
•  Ability to effectively work with people from different cultures
  
•  Ability to work across Bright organizational lines to achieve common goals
  
•  Ability to perform in a self-directed manner as an individual contributor
  
•  Sitting for 50% of time in office setting and other 50% in warehouse
  
•  Physical activities include using hand tools, bending, walking and/or reaching on a frequent basis.

• Greet clients in a professional manner
• Shipping and receiving duties to confirm orders according to Bright standards
• Quality control- count and inspect items for accuracy and damages to report to department leads
• Shipping and receiving duties that include verification of counts, sorting, and stock inventory to proper location
• Stacking inventory items on pallet and moving them to different locations
• Maintain a safe, clean, and an organized work area to Bright standards
• Complete checklists, and opening / closing procedures

Physical Demands and Abilities:

• Open availability to work a flexible schedule including weekends and over time as needed.
• Bilingual skills preferred to communicate effectively with our clients and team members
• Ability to learn computer processing systems
• Must be able to lift up to 50 lbs. with or without reasonable accommodation
• Stand/walk for up to 8-10 hours, and be able to frequently push, pull, squat, bend, and reach
• Operate carts, dollies, and other moving equipment to move large quantities of inventory
• Pulling and pushing a pallet jack up to 100 lbs.
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Why the Associate Event Consultant is important to Bright:

As an Associate Event Consultant, you will support the Event Consultant team and provide administrative support to the Bright Team. Using our rental management system and internal communication, you will support the Event Consultant team with entering pertinent details with our operations team so the events are delivered and installed correctly. Additionally, the Associate Event Consultant will provide administrative support to ensure efficient operation of the office through assigned projects and assignments.

About You:

• Customer service, active listening, verbal and written communication skills.
• Comfortable using business email system, such as Microsoft Outlook.
• Organized, detail-oriented, with time management skills with ability to prioritize and multitask simultaneously.
• Ability to adapt to change in a fast-paced environment and open to learning.
• Build and foster relationships through open and flowing dialogue with peers.
• Independently motivated, while being a team player willing to "jump in and roll up his/her sleeves" to help others.
• Administrative and call center experience (desirable).

Your Contributions to the Bright Team:

• Communicate effectively with a diverse team of personalities and communication styles.
• Provide outstanding customer service as a member of the Bright call center but not limited to greeting guests, help in set up of the showroom design appointments.
• Support Event Consultants by helping to input rental items into the rental management system.
• Assist on multiple projects at any given time assigned by leadership team members including but not limited research, organizing office events (e.g. breakfasts, lunches, meetings) and showroom open house events.
• Restock and order office supplies as needed and maintain supply room organized.
• Maintain showroom to Bright standards including showroom supply area/room.

Reports To: 
The Associate Event Consultant reports to the Office Team Lead

About You:

• Proficient in event market knowledge including vendors, planners, caterers, production companies
• Highly organized with excellent time management skills
• Excellent project management skills with attention to detail while managing several projects simultaneously
• Highly competent in building relationships and rapport with clients and team members
• Ability to handle pressure, multi-task and work with tight schedules/deadlines
• Proficient in sales, negotiations, and interpersonal skills
• Action-oriented to quick decision making in response to changing conditions 
• Innovative and creative problem-solving skills 
• Team player willing to "jump in and roll up his/her sleeves" to help others.
• Open availability including early mornings, late nights, and weekends;open to having a constant changing schedule to meet the needs of clients and ensure flawless execution of events.

• Acquire and develop strong relationships with clients to evaluate client needs to determine and suggest appropriate rental needs for their events.
• Product expert to guide and upsell to client rental needs by demonstrating persuasive "selling" communication style.
• Communicate effectively with a deverse team of personalities and communication styles.
• Conduct meetings, site visits, showroom appointments to gather and provide details of event to input in our rental management system wit the support of the Event Consultant Team.
• Follow company procedures accurately and with urgency while working on multiple events at any given time.
• Work with several teams including sales, business development, inventory and operations teams to provide all necessary information for successful execution of the events.

Reports To:
The Event Director reports to the Director of Sales / General Manager

About You:

•  Demonstrate strong and effective management and leadership skills
• Able to problem-solve and provide effect resolution in a timely manner
• Computer skills with familiarity with Microsoft Outlook
• Experience in supervising staff, act as a mentor, and as a leader
• Strong customer service skills and professionalism
• Highly organized, detail and solution driven
• Adaptable to fast pace environment and balance several events at any given time
• Able to coordinate field activities daily, short term, and long-term production objectives
• Event management related operations experience (preferred).

Your Contributions to the Bright Team:

• Manage production meetings in conjunction with sales team, dispatch management, onsite Field Operations crews, vendors and clients to gather and communicate information and to assist producing the desired results.
• Foster a culture of safety through ongoing development and implementation of the Bright Safety Plan and reinforce this by setting examples and expectations.
• Ensure that all team members are utilizing required PPE relative to specific job functions they are performing and are working safely supporting company safety modules.
• Lead by example and help train team members with deadline/ time management, proper equipment handling, and installation/pick-up functions.
• Ensure all team members adhere to our Bright policies and standards to represent the Bright brand in a professional manner at all times.
• Assist with daily fleet management related costs including vehicles’ repair, maintenance, fuel consumption, maintain documentation and driver manuals.
• Help maintain crew model standards and develop labor schedule to reach monthly goals.
• Conduct on pre-event on site visits to ensure all logistics are accounted for and communicated with the team.
• Provide Dispatch support when necessary to ensure efficient routes that meet or exceed company and client expectations.
• Responsible for ensuring quality control of product and processes within Field Ops department by ensuring the highest quality levels of inventory and installation quality to guarantee client satisfaction.

Physical Demands and Requirements:

• Maintain a valid driver’s license with a driving record that meets company/insurance standards
• Bilingual skills preferred to communicate with our clients and team members
• Ability to sit and drive for extensive hours at a time
• Clean background
• Submit to drug test
• Open availability to work a flexible schedule including weekends and over time as needed.
• Regularly required to use hands to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, climb or crawl.
• Must adapt to different weather conditions and noise level that may be from moderate to heavy.
• Regularly lift and/or move objects 50-100 lbs.
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.

Reports To: 
This position reports directly to the Field Operations Manager/Operations Manager.

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

• Installation of large and small event tents along with event furnishings (i.e. tables, chairs, staging, floors, and several Bright Assests)
• Installation of Bright Assests in both indoor and outdoor events
• Comply with all company policies while performing daily functions of this position
• Communicate with customers and Team Members in a professional manner.
• Deliver and Pick Up items while insuring that everything is accounted for.
• Perform basic warehouse duties while not on deliveries.
• Load/Unload orders 

• Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear
• Regularly lift and/or move objects 50-100lbs occasionally lift and/or move objects that weigh more than 100 lbs.
• Frequently required to stand, walk, stoop, kneel, crouch or crawl
• Occasionally required to sit and climb or balance
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.